| Support Policy |
| Listed below is an outline of areas that the Joovili staff will support. |
| |
| Supported by Joovili |
| - The latest "version" release. Example: 3.1.X |
| - Feature Questions |
| - Basic installation/setup questions |
| - Problems to do with the Joovili software itself. |
| |
| Not Supported by Joovili |
| - Old versions of Joovili |
| - Any kind of modification to your Joovili website that has not been created/provided by Joovili. |
| - Server related issues |
| - Browser or computer issues |
| - 3rd party software / Plugins |